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Q.
After entering payment information, the Microsoft Store purchase screen does not display correctly.
After entering payment information, the Microsoft Store purchase screen does not display correctly.
A.
We sincerely apologize for the inconvenience caused by the issue with the purchase screen. Could you please try using a different credit card to complete your purchase?
If the purchase cannot be completed even with another credit card, we would appreciate it if you could send us a screenshot that clearly shows the error displayed during the purchase process. (Contact Form)
We regret the inconvenience caused and appreciate your kind cooperation.
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